Research & Insights
User research, user testing, ethnography and insights - to better understand user needs, stakeholder needs and external influences.
Cultural intelligence & engagement - explorative research and communication around future-focussed risks and opportunities.
Learning & Skills
A range of bespoke training programmes & workshops in customer experience, design thinking, service design & innovation.
We provide one:one and team coaching to help you embed new thinking and new processes within your organisation.
We take you and your team through a rapid problem solving & solutions process over 1- 5 day design sprints in response to your live brief helping you make big leaps in short time bursts.
We offer Lego Serious Play, as an accredited provider for team building and real-time strategy sessions.